Privacy Policy
Tragio Quievera recognizes that your privacy is vital and we take it seriously. This Privacy Policy (the "Privacy Policy") describes how Tragio Quievera ("Tragio Quievera," "we," "our," or "us") collect, use, and share information in connection with your use of our websites (including www.tragio.pt and any subdomains of this site unless expressly excluded by their own terms and conditions), services, and applications (collectively, the "Services").
This Privacy Policy does not apply to information our customers may process when using our Services. A customer’s processing of any information using our Services is specific to their implementation and governed by the customer’s own privacy policy and the written agreements between Tragio Quievera and the customer.
If you have any questions about this Privacy Policy or Tragio Quievera’s data collection, use, and disclosure practices, please contact us at [email protected].
Information we collect
We may collect and receive information about users of our Services ("users," "you," or "your") from various sources, including: (i) your use of the Services; (ii) information you provide through your user account on the Services (your "Account") if you register for the Services; and (iii) from third-party websites, services, and partners.
Information we collect when you use our Services
When you use our Services, our servers may automatically log the standard data provided by your web browser. It may include your Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.
We may also collect data about the device you are using to access our Services. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.
In some countries, including countries in the European Economic Area ("EEA"), the information referenced above may be considered personal information under applicable data protection laws.
Information you provide
We may ask for personal information, such as your:
- Name
- Email address
- Phone/mobile number
- Company name
This data is considered “identifying information”, as it can personally identify you. We only request personal information relevant to providing you with a service, and only use it to help provide or improve this service.
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
Information we receive from third parties
We may receive publicly available information about you from our third-party partners and combine it with data that we have about you.
How we collect information
We collect information by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. You are free to refuse our request for this information, with the understanding that we may be unable to provide you with some of your desired services without it.
Use of information
We may use a combination of identifying and non-identifying information to understand who our visitors are, how they use our services, and how we may improve their experience of our Services in the future. We do not disclose the specifics of this information publicly, but may share aggregated and anonymized versions of this information, for example, in website and customer usage trend reports.
We may use your personal details to contact you with updates about our Services, along with promotional content that we believe may be of interest to you. If you wish to opt-out of receiving promotional content, you can follow the “unsubscribe” instructions provided alongside any promotional correspondence from us.
Data processing and storage
Our servers are located across the world to provide you with the best performance and security. In that way your information may be transferred to, stored, and processed by us across the servers.
If you are a resident in the European Economic Area, then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. We will however take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.
We only retain personal information for as long as necessary to provide a service, or to improve our services in the future. While we retain this data, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure, and cannot guarantee absolute data security.
If you request your personal information be deleted, or where your personal information becomes no longer relevant to our operations, we will erase it from our system within a reasonable timeframe.
How we keep information safe
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, the transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.
Cookies
We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve your content based on the preferences you have specified.
Third-party access to information
We use third-party services for:
- Analytics tracking
- Advertising and promotion
- Content marketing
- Email marketing
- Payment processing
These services may access our data solely for the purpose of performing specific tasks on our behalf. We do not share any personally identifying information with them without your explicit consent. We do not give them permission to disclose or use any of our data for any other purpose.
We may, from time to time, allow limited access to our data by external consultants and agencies for the purpose of analysis and service improvement. This access is only permitted for as long as necessary to perform a specific function. We only work with external agencies whose privacy policies align with ours.
We will refuse government and law enforcement requests for data if we believe a request is too broad or unrelated to its stated purpose. However, we may cooperate if we believe the requested information is necessary and appropriate to comply with legal process, to protect our own rights and property, to protect the safety of the public and any person, to prevent a crime, or to prevent what we reasonably believe to be illegal, legally actionable, or unethical activity.
Tragio Quievera has not disclosed or sold any personal information to third parties for a business or commercial purpose in the preceding 12 months. Tragio Quievera will not sell personal information in the future belonging to website visitors, users, and other consumers without prior consent.
Children’s privacy
Tragio Quievera does not knowingly collect information from children under the age of 16, and children under 16 are prohibited from using our Services. If you learn that a child has provided us with personal information in violation of this Privacy Policy, you can alert us at [email protected].
Limits of our policy
This privacy policy only covers Tragio Quievera's own collecting and handling of data. We only work with partners, affiliates and third-party providers whose privacy policies align with ours, however, we cannot accept responsibility or liability for their respective privacy practices.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
Changes to this policy
We may, at any time, and at our sole discretion, modify this Privacy Policy, with or without notice to the User. Any such modification will be effective immediately upon public posting. Your continued use of our Services following any such modification constitutes your acceptance of these modified policies. However, we will do our best to inform you of any important changes.
Your rights and responsibilities
As our user, you have the right to be informed about how your data is collected and used. You are entitled to know what data we collect about you, and how it is processed. You are entitled to correct and update any personal information about you, and to request this information be deleted. You may amend or remove your account information at any time by contacting us at [email protected].
You are entitled to restrict or object to our use of your data while retaining the right to use your personal information for your own purposes. You have the right to opt-out of data about you being used in decisions based solely on automated processing.
Contact us
If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO), Tragio Quievera, by email at [email protected].
